A compliant telehealth service is a regulated clinical operation. We handle the licensing, the provider onboarding, the NABIDH connection, and the data and security requirements, so you launch inside the rules.
Telehealth and telemedicine are licensed healthcare activities. Providers, platforms, clinical records, and data handling all have to meet the Dubai Health Authority's standards before you can consult a patient remotely.
We run licensing, onboarding, and compliance as one engagement, so the service, the clinicians, and the technology move together instead of blocking each other.
A single team across regulatory, clinical, and digital-health requirements.
Licensing the telehealth or telemedicine service and its scope with the Dubai Health Authority.
Eligibility checks and DHA licensing for the doctors and clinicians delivering remote care.
Connecting your platform and records to Dubai's health information exchange through a certified vendor.
Keeping patient data inside the UAE, with encryption, multi-factor authentication, and approved communication tools.
Aligning consultations, records, and coding (such as ICD-10 and SNOMED-CT) with the DHA Telehealth Standards, including the rules around prescribing.
Structured patient consent, clinical documentation, and continuity of records across remote encounters.
Five stages, run in parallel where they can be, sequential where DHA requires it.
Confirm the telehealth model, the services offered, and the licensing route.
Prepare and submit the platform and service licensing to the DHA.
License the clinicians delivering care through primary source verification.
UAE data hosting, security controls, and NABIDH connection in place.
Launch under the DHA Telehealth Standards with ongoing compliance.
Tell us your telehealth model and intended scope. We will map the DHA licensing pathway, the provider requirements, and the data and security controls you need, and run it end to end.
Talk to our DHA team